These terms and conditions explain the basis by which we sell our products from this website, and the terms and conditions that apply to those sales. During the purchase process, you will be required to accept these terms and conditions, by ticking the box marked: I ACCEPT AND HAVE READ THE TERMS AND CONDITIONS.  If you have any concerns or questions about these terms and conditions, please do not hesitate to contact us on info@flowcup.co.nz BEFORE purchasing.


The content of this website, including responses from Mama Roux, are not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor, midwife, or other qualified health professional with any questions you may have regarding the use of any products on this website.



This is permitted on a temporary basis and we reserve the right to withdraw or amend our services without notice.


All rights pertaining to Flow cup, and flow cup products, the website content, all other information and materials relating to flow cup and other flow products, are owned by Flow Cup Ltd, and are protected by copyright laws Worldwide.No information or material on this website may be copied without the express permission of FLOW CUP LTD. All such rights are reserved.


All information on this website is given and taken in good faith, but should not be considered medical advice. If you are concerned or in doubt you should consult your preferred medical practitioner. Purchasers of the FLOW CUP agree to proper usage and care according to guidelines given on site. 

The product images on this website are for illustrative purposes only. We have made every effort to display colours accurately, but sometimes they look different on other computer screens.

FAQ and BLOGS can be helpful for individual circumstances, but these circumstances can be different for each person, and if in any doubt, please consult your preferred medical professional.

Liability will not under any circumstances exceed all amounts paid by the purchaser to Flowcup Ltd. for each particular product giving rise to a claim. That is, replacement or replacement cost and the delivery cost of the relevant goods.

If you are acquiring goods from us for business purposes, The NZ consumer Guarantees Act 1993 will not apply.

These terms and conditions may be amended from time to time.

If any part of these terms is found by any court to be invalid, unlawful or unenforceable then that part will be deemed deleted and the remaining terms conditions and provisions will still apply to the fullest extent allowed by the law.

These terms are personal to the purchaser and may not be assigned to, or transferred to someone else. These terms constitute the entire agreement between the purchaser and Flowcup Ltd. with respect to the use of our website and products and supersedes all other communications between us in relation to your use of our website and our products.

These Terms and Conditions are governed by and shall be construed in accordance with, the laws of New Zealand, whose courts shall have exclusive jurisdiction. Any disputes or hearing requiring a personal appearance shall be held in Henderson, Auckland, New Zealand.




This privacy policy has been complied to better serve those who are concerned with how their "Personally Identifiable Information (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect your Personally Identifiable Information.

Information collected to able us to supply products:

  • Name
  • Address
  • E-mail address
  • Financial information. (credit card etc).
  • Responses to surveys, and FAQ's

This information is not stored on our website unless you subscribe or tick the box for us to safe your information for further purchases.

Other data collected by google statics includes:

  • Length of time on the site.
  • Date and time of visit.

Unless we are obligated by law, your data will not be disclosed to third parties.

All personal data is stored securely.

We want to protect your data, and will take all measures necessary to do so, unfortunately transmission of information over the internet is not entirely secure and is done at your own risk.